Always put our client's interest ahead of our own.
Take extreme ownership of everything in our world, especially in stressful moments. Learn from mistakes and never make the same one twice.
Add value for our clients, either by increasing yield or reducing costs. We must do this in order to remain in business.
Anticipate the publisher’s needs and address them before they ask. They should never wonder what we are working on.
Take the Extra Step
Be obsessively thorough in every project and deliverable, going above and beyond the obvious.